Shipping Policy
Tidyzeno currently applies the following shipping rates:
Orders from $0.00 to $39.98:
$12.99 Expedited Shipping
Orders of $39.99 or more:
Free Shipping
The applicable shipping charge will be displayed during checkout before payment is completed.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
Orders placed during weekends, public holidays, promotional periods, or periods of unusually high order volume may require additional processing time.
Estimated Delivery
Delivery times vary depending on the shipping destination, carrier, product availability, customs procedures, weather conditions, and other circumstances.
Any estimated delivery timeframe displayed on our website or provided after an order is placed is an estimate and should not be considered a guaranteed delivery date.
Order Tracking
When tracking information becomes available, customers will receive tracking details after their order has shipped.
Please allow reasonable time for the carrier's tracking system to update after shipment.
Shipping Address
Customers are responsible for providing complete and accurate shipping information when placing an order.
If you discover an error in your shipping address, please contact us as soon as possible.
We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has entered processing or has already shipped.
Shipping Delays
Delivery may occasionally be delayed due to circumstances outside our reasonable control, including carrier disruptions, customs inspections, severe weather, public holidays, transportation interruptions, or incorrect delivery information.
Tidyzeno cannot guarantee delivery dates affected by such circumstances.
Contact Information
For shipping-related questions, please contact:
Email: service@tidyzeno.com
Phone: +86 130 6790 1024