Payment Policy

Tidyzeno accepts the payment methods displayed as available during checkout.

Available payment methods may vary depending on the customer's location, currency, and the payment services available through our online store.

Prices and Charges

Product prices are displayed on the applicable product pages.

Before completing an order, customers will have an opportunity to review the total amount payable, including applicable shipping charges and taxes where required.

Payment Authorization

Payment must be successfully authorized before an order can be processed.

If payment is declined, cannot be verified, or cannot be successfully processed, the order may not be completed.

Payment Security

Payments made through tidyzeno.com are processed using secure payment services provided through our ecommerce platform and applicable payment providers.

Tidyzeno does not directly store complete payment card information.

Currency

The applicable transaction currency will be displayed on our website or during checkout.

A customer's bank or payment provider may apply currency conversion fees, international transaction fees, or other charges.

Such charges are determined by the applicable financial institution and are not controlled by Tidyzeno.

Order Verification

Certain transactions may require additional verification for security or fraud-prevention purposes.

We reserve the right to request reasonable additional information where necessary to verify an order.

Payment Issues

If you experience a payment issue, please verify that your billing information is correct and contact your bank or payment provider where appropriate.

You may also contact Tidyzeno for assistance regarding your order status.

Contact Information

Email: service@tidyzeno.com

Phone: +86 130 6790 1024