Contact Us

If you have questions about Tidyzeno, our products, an existing order, shipping, returns, refunds, or other customer service matters, please contact us.

Email: service@tidyzeno.com

Phone: +86 130 6790 1024

Order Support

When contacting us about an existing order, please provide your order number and the email address used when placing the order.

If your inquiry concerns a damaged, defective, or incorrect product, please also provide clear photographs showing the issue.

Providing this information can help us review your request more efficiently.

Company Information

Company: Guangzhou Tongnan Trading Co., Ltd.

Registered Address:
Shop 106, No. 32 Lujing Road, Gangwan Subdistrict, Nansha District, Guangzhou, Guangdong, China

Website: tidyzeno.com

Return Address Notice

Our registered company address is not our designated return warehouse.

Customers should not return products to the registered company address.

Please contact service@tidyzeno.com before returning any product. Return instructions and the appropriate return address will be provided for eligible returns.